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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6640 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 6,640 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty works great. Little pricey but they are very easy to get a replacement from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coverage allowed me to avoid having to pay 20$ per thumbstick if they were to give out. Worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This also comes with your Best buy protection plan and The geek squad are great especially Daniel from Tracy he was so sweet and so nice and he was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havnt had to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Son for his new controller ,its only been a week ,so thank God I havnt had to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Nice look!! Feels great!! Would recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is great, I always get a plan because if you don’t get a plan it may break!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love some Geek Squad Protection! 2-Year Warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad addressed malfunctioning controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, prompt and courteous.Unfortunately, the issue couldn’t be resolved so I received new item of comparable value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% a buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient if you buy expensive products, this is something I do recommend if you buy products over $450

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 controller is so good i love it.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I had ANY issue with ANY product, they always resolve the issue immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to great deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad to help with troubleshooting and repair. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful when needed. I have used them on all electric questions I have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I made the additioanl add on of this service when I bought an open box item. It truly made things much easier with getting my soundbar fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my brother a Xbox controller & it started having issues, we brought it in , they helped us & we were out if there within 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for items with short warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong purchasing Geek Squad protection. I have only had to use it a couple of times over the years but I was happy each time that I had purchased it. Would highly recommend purchasing Geek Squad support on your purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for on a budget

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It has relatively good repsonse time and easy to just plug and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I’m very pleased with the product. The keyboard and mouse I have no problem with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as Advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was exactly as advertised. I brought my product back and they gave me a new one. No hassle.

    I would recommend this to a friend