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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6380 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 6,380 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great for the controller so highly recommended because you don't know what the kids can do during playing so this product is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service history, haven't used it on this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad warranty a couple of times over the years, with no problems. Hopefully will never need it on this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real easy process when something goes wrong with your item bring it in and it’s pretty simple from there they give you another product no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the protection on certain items. Gaming controllers are 100% good it get protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great warranty jakjajajajannaannananaannananaan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has become must have for me on any expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best accidental replacement coverage. I've had no problems using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers your damaged product, basically no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is just an insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet (controller) and that is a good thing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection in case my controller breaks or anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have on your devices and they do a great job in your home as well Can’t complain This can save you a lot of time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this warranty. We had a couple of instances where the product failed and the warranty allowed us to get a free replacement. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get this. It is not like other stores, I have never had any issues with the warranty at Best Buy like I have at other retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and clean work from the geek squad definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again! Bought a controller for my gaming system and i don’t regret it with the price of the control and the price for the plan. This is a no thinker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment to purchase yearly. Saves lots of money and headaches when have devices not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love having this service when needed for any product i have purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! I add it to everything I get! Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money, really easy and straight forward to use this service should the need ever arise. In home and at store solutions available

    I would recommend this to a friend