Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 6,383 reviews
  • Rated 4 out of 5 stars

    Always Helpful With Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re always wonderful when it comes to warranty about my elite controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have always helpful when needed never had a issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my Elite controller. Need this just in case it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point the little price of the costs for the Geek Squad protection I win by an item at Best Buy without having it to my cart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well not too loud as i read from reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and quick every time I’ve gone, every store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in and walked out within 5 minutes great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need it Dont think twice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to have to protect something you love

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for Clumsy/Careless People

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranties are so cheap and very easy to claim. Lifesavers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it in case you need it!

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to protect whats worth protecting. Or dont and just re buy it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always great and easy to deal with if anything happens to product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sure is coverage

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gsp's are very easy to get help with. No hassle at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the service plan on the last pair of headphones and that paid off. Technology fail with use so I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for old people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, they are great if you’re old & unable to do basic installation yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help everytime i go would tell a friend to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing i have a plan if things go wrong with an expensive system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ragnarök Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my controllers. The artwork is great and the game is as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love protection plans! They always come in handy.

    I would recommend this to a friend