Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 6,383 reviews
  • Rated 5 out of 5 stars

    My product is in good hands

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is great to insure you of a peace of mind when something goes wrong with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy it for all my products from this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound..................... ...........amazing head set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have because life happens and at best buy you can repair or replace for a new item it’s best to be well protected with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it when I need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a good purchase. I have not needed it yet but it gives me piece of mind that when something breakers it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent protection for your items, especially the more expensive ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend anyone paying the extra money to get two years geek squad protect. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement program is great had to return my son controller to his PlayStation yes I took it back and within a week I had a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the replacement plan at Best Buy. Quick and Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service is knowledgeable, & Client friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geese got protection is really good it covers anything that happens to TV except frauding or water but other than that it's pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put the protection on all the products that I buy, it is the best decision that can be made and it saves a lot of money in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for any product you want to keep past factory warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wooohooo go Geek Squad! You guys rock keep being amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to product your purchase very inexpensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and very knowledgeable. I have always used this service because the Geek Squad is very professional and understand each product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walk in and got a replacement quickly, great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 2 Year Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for 2 years of protection on anything expensive you buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides ease of mind for the item I bought. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind when buying something your not sure about just take old items and they give you a new one simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if it fails

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with your electronics purchase. If your headset or any item fails this helps

    I would recommend this to a friend