Customer Ratings & Reviews

hopefully I won't need this for a nice long while

I get extra coverage with geek squad protection.Had a issue in past my tablet dropped and broke screen.They gave new one with no hassle.I know it can suck to pay the extra $ for the coverage but at least you know you are covered.

When buying something eligible for Geek Squad, it’s a no-brainer for me. I have had countless experiences where my purchase had some issues and I was covered by Geek Squad Protection. It’s like they say, you don’t need it until you need it :)

I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

Warranty was quick and easy to handle. Would recommend getting warranty only items.

Best Buy is simply the best. Thank you for your great customer service! (Geek Squad)

Quick and easy service for my Return i Think Best Buy has the best coverage

covers stick drift and havent used yet but good safety net

Overall great service very kind to me and they also know how to handle their clients very well.

The best, just to be protected and covered because you never know what happens.

Showed Me The Best Controller To Purchase For The Value

Seems to be a great way to cover Xbox controllers nowadays as they are rampant with stick drift. best buy never fails me.

On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

Excellent customer service every time I shop on 86th street in Lexington. Always fast help and the staff explains everything well when it comes to using the products.

Always a great help! Warranty for the controller has saved me so many times when my controller stops working or accidentally breaks

Excellent service the squad fixed my mounted 70”plasma

Excellent option to get on top of the manufacture warenty

Does the job as the controller(Xbox x series wireless) I buy this for seems to stop working after a year or more

Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?