Customer Ratings & Reviews

The Agents really helped me at the checkout line will be seeing them soon

Not too expensive for being able to replace something that may last iust over a year.

When I saw Best Buy was one of the retailers releasing this new PS5 controller set I knew I was going to get it. They get your order ready pretty fast and I love their geek squad protection plan.

Great when used with electronics. Helped me with Xbox controller purchases and returned with performance issues after 2 years and used the money again to get a new one

It’s nice having piece of mind when your product breaks and they are able to replace it at no extra cost.

So worth it! Wouldn’t add to every purchase but definitely worth it on items that get a lot of use or are larger cost. Going in and getting a replacement is super easy. Have used it several times on different products and has been east and hassle free each time. Everything is easy to keep track of in the app and they don’t require any paperwork.

Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks

I got this is a present for my family works great with recommended Great deal on sale

I love it don’t regret purchasing this item from you guys

I like this I give to my friends she so happy she nice

The guys at the Morse road location are great. They help out 3 different times with the same repair because Microsoft is cheeks with doing their repairs properly.

One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

Geek squad helped me find what I needed and guided me to the proper area of search and helped me find a replacement remote and repaired my headset

I can hit it with a brick and they would replace it

The agent mounted my tv and did a very good job! I highly recommend Geek squad!

Worth the money at best buy for sure, no issues easy exchange.

Good controller, easy to pick up friendly staff that definitely needs to be appreciated

Honestly, when it comes to geek squad, they’re an amazing company and if you don’t have this policy already, you should invest save yourself some money

I always get the geek squad service just in case I never know what can happen to my electronics

I love the warranty and it comes in handy and use it a lot