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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6428 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 6,428 reviews
  • Rated 5 out of 5 stars

    Thank you for your support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for all the support services. I will always be a BEST BUY customer. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This plan is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a phone call away i call the answered and set my appointment to fix my son ps4 headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my headset no questions asked, this is why I always buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the extra protection from best buy. Never had an issue returning or exchanging an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your protection plans they are well worth for any emergency on your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this service so i will probably use it later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the return with the help of this, worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my geek squad warranty to replace a defective controller. Great service easy to replace no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy. I'd say BestBuy has the best warranty around. Always easy to replace or repair your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan well worth wait to be shipped if it’s not available @ store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet for this item. I always put the extra protection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended on more expensive/complex stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like insurance, definitely a nice to have. You hope you never need it, but if you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do yourself a favor and purchase the plan. It’ll save you a lot of headaches and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens to your item the would replace for a new one without questioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this service for new xbox controller. Boyfriend is an avid player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect ya tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure to back my products up and it’s even easier as a total tech rewards member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation service was well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to access and set up. It is nice to know it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they have warranty we need these due to the controllers alwaya breaking

    I would recommend this to a friend