Customer Ratings & Reviews

With the cost of items these days, this is a no brainer for certain items. For example, Game Controllers, Tablets, phones, PC components and so on. Anything that takes a lot of wear and tear in normal use.

This is an amazing warranty, I have been using it for years now and it’s so worth it! High recommend it!

I've gone through three Xbox controllers in the past 2 years. Get a warranty.

When things go bad unexpectedly and then you remember you bought the 2 year product replacement... I've never had an issue with BB when it comes to product replacement.

This warranty has come in handy so much. As a gamer it’s helped cover any issues that have popped up with headsets and such

Haven't had to use it yet but appreciate the cover on my product! Be safe get protected!

I live the geek squad. Theyare very knowledgeable at what they si. The wait time is not long and you will get great service.

Best buy is the best for gaming needs and the geek squad is always there to help with everything

Fixing to try them out just had a Xbox remote go out

Love Geek Squad Protection! Always have and always will. This is really the main service that keeps me buying my higher end electronics at Best Buy!

Perfect protection for your needs have no worries and stress free

Bought a pair of astro A50s those i would never reccomend to anybody at all their firmware is absolute trash and doesnt download and then you are stuck with a $450 garbage. With that being said i also purchased the 2 year geek squad warranty and am very pleased with that and the services provided with that! I will never purchase another electronic device from anywhwre else!

Always able and willing to help with whatever is needed.

all tech should be protected, so i highly recommend this

Best buy is so good with honoring the warrantys and very helpful

As long as they have your item in stock and you have the replacement plan and they follow through with their side of the agreement and replace it with no trouble then it’s amazing. Just got to watch out for the technical “fine print” then replace your item or get it fixed and make sure to get new coverage on your new item they just replaced and that coverage will keep you safe from being robbed

They have covered a warranty for my console for the last year and a half and it's been great, helped with ease of mind and the ability for me to feel confident in the safety of my console.

I bought several things during Black Friday, two fridges and a ninja Combi airfryer and 2 PS4 controllers. I got protection plans for all of them. It is a comfort to know if they break down that my money isn't wasted. Also all my PS4 controllers have ended up with a sideways drift, I am looking forward to being able to take it somewhere for them to fix it when it happens again.

Definitely worth it for as little as you have to pay for the service!

Was great service when I had my washer under warranty