Customer Ratings & Reviews

Highly recommend. If you bought something expensive just be safe

geek squad is really good they do really good job

Have not used it yet but i seen straight.i may see what the geek squad is doing

This was the replacement of a headset that was damaged. I always recommend getting the warranty for small items. I was able to bring back the broken item, get it exchanged and was on my way within 5 minutes. I’m not sure why anyone wouldn’t want this service. The pros at Geek Squad are always quick and professional, and make the exchange process hassle free.

I always get geek squad protection Its always easy to come and have your deviced fixed or just straight up replaced, they also give you the option to but the protection again insuring your device for life basically

Has been absolutely necessary with my series 2 elite controller that I’ve now swapped out 3 different times due to faulty receivers that eventually go bad one place or another. The gamepads have been switched out with very little questions asked beyond the initial issue being detailed. I will continue to buy the insurance with all my electronics purchased through BB

I am so glad of have a habit of buying the protection plan on all of my electronics. My son was using the VR headset for the first time and lunched forward, crashing into my desk. He was fine, but the desk and the headset, no so much. Best Buy replaced the VR headset without question. Now if i only had a service plan on my desk from the furniture store.

[Employee of bestbuy] Added GSP and protected my items for the future. It’s a no-brained for me.

Excelent warranty with a big benefits. Recomended full.

I broke my controller and had the warranty for it all I had to do was take in the control(without the box) and they gave me and new one simple and asked if I’d like to put another warranty

I always try to get this with my electronic purchases. It's so easy to use when something goes wrong ... which is usually, because few electronics today are truly made to last. My anxiety kicks in as soon as this coverage expires.

Great! Worth the price. Would recommend to friends

Didnt have to use it but, I have used them in the past! Theyre always easy to work with!

[Employee of bestbuy] Get protection get protection its worth it get it bro

whenever I purchase anthing from Best Buy, especially products like coffee makers and computes , I always get their Geek Squad protection planinsurance. I don't leave home without it!

I almost always have catastrophic issues with device and have to get a replacement. Truly a helpful replacement plan.

Great service. Allows me to return a defected item within 2 years with the tax I paid included with the amount paid. Love it.

took a look at my husband's PC and helped us diagnose an issue he was having

Thank u for the best service. Always appreciate you all

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.