Customer Ratings & Reviews

This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

Geek Squad's replacement plan is their best protection plan offer. Even the tiniest inconvenience, switch it out. New, better product available? Oops, bork'd my product uwu

I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

Geek Squad is the best. I strongly recommend everyone get it on purchases that need it. If anything goes wrong, just take it to the store and swap it out for a new one

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.

Really good controller and really good customer service

Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

I purchased the protection plan for my headphones and ps5 in case of any accidents.

It is a very good option to have long-term guarantees

These are the greatest things. I have never had a bad experience with the warranties. Best part about them is they will refund the full purchase price of the item even at the end of the warranty. other places pro-rate not this one.

The agent was exceptionally nice and professionally responded to every question I had.

Controller works great!!! Feels great in the hand !

What can I say....if it breaks during my protection period, geek squad will fix or replace it. Always get this service for big purchases.

I always get my purchases insured with geek squad and it’s worth it every single time!!

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

Geek Squad usually makes things quick & painless for me when I have a warranty, so it’s always handy to have one on a product.