Customer Ratings & Reviews

Geek Squad Replacement has been my go-to solution for tech troubles. Their seamless process, speedy service, and coverage for accidents have saved the day countless times. From laptop glitches to accidental drops, they've got it all covered. Their professionalism and efficiency make them a trusted ally in the world of technology mishaps. If you value your devices, Geek Squad Replacement is a must-have safety net.

My son's controller broke and the geek squad got me an appointment the next day! Very fast service ☺️

Excellent attention fast service, check the item, and express replacement.

Good to have for issues my future IT tech wife can't fix for me yet

I think this is a good product to have if you have a lot of computer issues. but sometimes it's just easier to buy a new computer or laptop as once the thing has issues you will continue to have issues. I took my laptop in a bunch of times. I just broke down and bought a new one.

2 year warranty is often overlooked but with the ease of checking all purchases for years on the best buy app it is extremely worth the price

I love shoppping with you guys thank you so much can’t wait to get my next orser

Great investment Expert Gamer Saves on replacement

No regrets. This is a very good controller, and accessible. No complaints!

This warranty is great for my PS5 controller because it always breaks somehow whether it’s drift or the trigger messes up but I always need to replace it within two years, so I always make sure to buy it for the controller. It’s very easy to use. I just take the controller to Best Buy and they let me pick out a new one.

Very helpful in a timely manner and great customer service. They help with any issues i had and fixed them i do use them when i go in and take there advice.

Headset stopped working only a couple months of use. Good thing i purchased the geek squad replacement plan! Brought back to best buy and was able to get a new headset, super easy! Thank you!

Pricing is affordable easy and hassle free return would recommend

This is definitely worth it. Eventually you’ll need to

I wont buy a product without it. A lot of the time you can get a replacement same day and in store.

What is this item it does not state what it is I am slightly confused it justbhas a picture of random black shapes like a blender maybe a coffee pot I am notnsure what they represent

Geek squad protection is why I choose Best Buy. I sure expensive items and in my 8 years using it I’ve never had any issues claiming a return for faulty or sub par items.

This good service for low price!!!!! I use this series for Protection Elite 2

Great program when you need it. Have easily replaced multiple controllers.

I’ve had the pulse earbud for almost a year now. The sound quality is great thanks to the recent updates on the PS5 where you can adjust the settings on the Pulse Explore. Good for gaming and for those who does not like the headphones where it gets hot in the ear and heavy on the head after hours and hours of game time. It’s almost perfect except for the connection issue where it randomly disconnects fromt he console.