Customer Ratings & Reviews

Ive cracked my screen this the second time and the geek squad has maid it simple for me each time .

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

Always really good to know you have a back up plan in case something expensive is broken

I love the customer service with your company. Everyone is so helpful and finding what I need and looking for

Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.

Great service easy exchange after the product was faulty they didn’t give any problem made a simple return or exchange for same product

Always get this if you can. Especially on handheld devices. Worth every penny!

No questions asked guarantee, definitely a must have in today's world of disposable electronics

Great service!! Would definitely recommend people to take advantage of their services.

I have had all kinds of serves and paid lots of money and at the end when i want to but a claim they try to change my more money but geek squad does what they say they are going to do excellent work you get your moneys worth

I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

Geek squad always does A+ work. Plus the warranty is always accepted without making you jump through hoops. You know your equipment is i jb great hands!

Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

I purchase the accidental replacement every time I purchase something from Best Buy. Sometimes I never have to use the protection plan, but there are times when I needed to use it. I feel good knowing my product is covered for 2 years with a free replacememt.

I really really like Geek Squad never had in issue when any of my items need repairing.

Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

Always Get this with your electronics , zero hassle always when it comes to utilizing the service.

It's very very very very very very very very good.