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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6453 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,453 reviews
  • Rated 4 out of 5 stars

    We’ll see how this ends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what they say about geek squad, haven’t had to use this yet, I’m hoping I don’t have to any time soon either….. lawl!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beat service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that allows me to get a new device if my current ones faile or break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs huffman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied for this service. It’s very useful for everyone in my family. Cover many devices and save a lot of money. I recommend .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but I've heard good things

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps disconnecting.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for like a month. I like the feel and the looks. A month of use after (I don’t play every day) it started disconnecting every now and then. Now it doesn’t even connect for a full minute. Returning.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Protection Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had an issue replacing anything and a fair payment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service just in case something happened to my headset. Hopefully, not will happen to it. I haven’t used the headset yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote had no issue the protection plan is also well worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan was a waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not have to do with the geek squad in particular but i bought a controller with the protection plan and when i tried to use the protecection plan and was told theres nothing they can do about it. So i wasted a good amount of money on the payment plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and simple. Quick and easy. Makes for a great gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like their return products it's very good and will give you store credit to and get something else very great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does the job can’t believe I bought this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less expensive than a new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case controller messed up. The stick was defective so I just had to pay a fee to get it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and quality, the children will really love that item especially the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    superb geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the accidental replacement is always a plus plus for bestbuy puchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They always got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thdd we geek squad is always so helpful when I approach them with questions or really anything tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have whenever something is accidentally damaged. I would definitely purchase this on any of my items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was able to swap old Series X controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a new one no questions asked. So honestly there’s nothing to complain about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there when you need them. I also love the customer service they’re really friendly

    I would recommend this to a friend