Customer Ratings & Reviews

Worked good for like a month. I like the feel and the looks. A month of use after (I don’t play every day) it started disconnecting every now and then. Now it doesn’t even connect for a full minute. Returning.

I bought this service just in case something happened to my headset. Hopefully, not will happen to it. I haven’t used the headset yet.

It is what it is best buy is where it's at yes sr

Makes it easy to replace an item when broken, nothing complicated

Gives you a bit of peace of mind, but if you used rewards points, they will not count if they don't replace and give you your money back. as they will only give you the cash you paid.

The geek squad protection is great. They’re always there to answer questions.

This does not have to do with the geek squad in particular but i bought a controller with the protection plan and when i tried to use the protecection plan and was told theres nothing they can do about it. So i wasted a good amount of money on the payment plan.

Geek quad service is awesome. I used it often with no hassle.

The programmable buttons on the back are useful for FPS games like Fortnite and Call Of Duty. The downsides of the controller is that it often disconnect on its own and the programmable buttons are too tricky to work around with. This controller is good if you’re on a budget.

Great remote had no issue the protection plan is also well worth it

Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

Great service that allows me to get a new device if my current ones faile or break.

I like their return products it's very good and will give you store credit to and get something else very great

Got just in case. Xbox Controller's don't usually last long.

Was able to get a replacement for a faulty controller

Bought this in case controller messed up. The stick was defective so I just had to pay a fee to get it replaced.

I really want to give a chance an i did easy nice an good

So glad they offer a 2 year protection plan because I have siblings and dogs that like to break stuff so! This is awesome!

It’s worth it to me because it replaces the whole thing

They helped when I needed to buy the correct phone case.