Customer Ratings & Reviews

Best security to have. Price is right to have to keep for your own.

Safe yourselves alot of headaches in the future, buy it

Amazing product and changed the way I purchase with best buy

Anytime i needed help they always did what they could and helped me

I had the best customer service today. She was very helpful.

I used my geek squad and got a new pair of headphones I love the service

Always fast and easy never have to go through any stupid stuff

It is always better to be safe than sorry. Peace of mind is a goodnthing.

Geek squad is great. Have repaired my purchased devises. Always ready to help.

Geek squad is great. Have repaired my purchased devises. Always ready to help.

Very very helpful when I was having Issues with my laptop

I can rest assure that my electronics from Best Buy will be covered by the Geek squad protection and services plan. I am a bargain shopper at heart, and Best Buy has a great price point and offer the security i need for my family's growing electronic needs. In-store or service calls, Geek squad got you covered!

product protection that covers accidental damage is necessary in my opinion for gaming. If it breaks, they will repair

This is a must for thinks like xbox accessories and monitors. Basically anything that has a short and or limited coverage warranty.

I have purchased the 2-Year accidental Geek Squad Replacement protection on multiple Headphones, controllers, and electronic devices throughout the years. Let me just say that Best Buy stands behind this plan, and I have never had any issues with a replacement of the product within that 2 year period. And - for me - the option to add another 2 years on when you replace your product (because I've had many Turtle Beach headsets break down over the past 5 years) is a perfect option, which allows me to continue to use that same device for it's lifetime until the next upgrade comes along.

I get Geek Squad Warranty on everything I purchase. Definitely worth the money and is super convenient. Only had good experiences with it and the reassurance of having warranty for two years makes all purchases worth it. Highly recommend!

I always buy this warranty with any product that i purchase from Best Buy. I've had to use it a few times over many years, and they never give a problem - just change it out for something that costs the same price that i paid, even if they're on sale, i still get credit for what i paid.

I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

So far these headphones have great sound quality. The volume goes up pretty high and the sound was crisp. Mostly play it with Modern Warfare 3 and it’s been perfect. Charging station is pretty good although sometimes you have to make sure the headphones are in contact with the charging station.

Geek squad has been amazing just a phone call away or walking the door in the right there to help you.