Customer Ratings & Reviews

Been using Geek Squad for pretty much everything I get from Best Buy, honestly the smartest decision anyone could make, super efficient customer service response

it works very well and my son is happy with it. I recommend you get it.

It's an excellent idea to protect my controllers with a warranty, but I think I'm not going to need it, the controllers look so great.

Nice keyboard and it’s water resistant definitely recommend as an affordable keyboard

The Geek Squad is always helpful online and in store, even if you have not paid for service. The in store representatives are always willing to help.

Best service you can get HANDS DOWN! They will be able to help you with any issues that arise

Haven't had an excuse to use this yet, hope I won't need one

Geek squad took a look at our damaged item and sent it off to be fixed. We loved being able to take advantage of this service.

I am do glad I purchased this. It saved me a lot of money. Always consider this for products that are expensive or have a tendency to break.

Great Item recommend for all tech issues big or small!!

I bought this keyboard for my son a while ago and is still in the best shape. He uses it almost everyday

Geek squad has always come true with solid support and I have had no problems using their services

I jave had this keyboard for quite some time now, almost forgot i purchased it here. But after years of daily use, it still works like a charm

This keyboard is great. Works smoothly with my samsung tablet

Geek squad protection gives me the piece of mind if anything happens. Small price to pay for that big piece of mind.

I think it’s a good “Just in case” fall back. Sometimes I get to enthralled in my games it’s comforting to know I have an extra safety net.

Agents took a look at my device and was able to fix it up in a decent amount of time. Would recommend.

Great insurance even if you don't use it in the future you never know what might happen like a dog chewing the cord of headphones for examples.

Friendly tech, but Geek Squad service felt pricey.

“Geek Squad’s commitment to customer satisfaction truly impressed me when I encountered an issue with my PlayStation 5 controller. Upon contacting them, they swiftly arranged a replacement with no questions asked. Their seamless process and efficiency in handling the exchange left me thoroughly impressed. Not only did they ensure I received a functioning controller promptly, but they also provided exceptional support throughout the entire process. Geek Squad’s dedication to resolving issues quickly and hassle-free is unparalleled. They’ve earned my trust and loyalty as a customer, and I highly recommend their services to anyone in need of reliable tech support.”