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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6341 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 6,341 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We knew we needed a warranty considering he broke his last headset putting it on his head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a warranty protection. Putchased at Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont forget to get insurance when buying your eletronics its definantly worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a great piece of mind when using your purchased products. I added it to my xbox controller in case of stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product highly recommend getting it for protection on your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Commin sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries no stress simply enjoy my product with out worry of it breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad. Theyve always done a great job repairing or replacing anything under the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noiceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MXMomMom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I have called on Greek squad I was treated professionally and friendly. They were knowledgeable about my issues and handled them in a timely matter. I am elderly and like most have come in contact with younger generation that don't want to deal with our lack of technology, but Geek Squad has always been very patient with me and my 100s of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just be careful cause they have “fine print”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get coverage but watch out for the technicality’s because they will deny you if “break the rules” and they also told me awhile back about a tv my son damaged that they would charge me if it was damaged in a way that wasn’t approved for that coverage and would charge me a fee for looking at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break it they replace it no extra cost endless you buy the warranty again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection was easily and quickly handl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem getting my son’s controller replaced. I went to the store and they pulled up my geek squad protection purchase with no problem and they gave me a gift card to get my son’s controller replaced online because they were sold out of PS4 controllers in the store. I liked the fact that I was able to get it replaced online and not just in the store because it could have been a long time before I was able to replace it while in some stores they don’t have the online option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support with returns and makes the process efficient

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love my Total Tech, Never Leave Home Without It

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product portion of the transaction was refunded when I brought my damaged or worn-out headphones to Best Buy. My son uses these headphones almost every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud VR 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped with our broken Vr, Eva’s hassle free and fast! My son was static that he received a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help replace my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really helped me out when my controller broke down thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO PURCHASE WITH ANYTHING YOU PURCHASE FROM BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommending for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the geek squad for controller issues. They made it easy and effortless to solve issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I donnot kjow what thisbis a Review of

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why doesn't this tell me what I am reviewing it just ahowed a picturebof aome black random shapes, which I didnt know what they represented

    I would recommend this to a friend