Customer Ratings & Reviews

Always recommend so far they have stayed consistent on staying behind their warranty. Never have hidden fees and always honest and helpful

Purchased for my grandson’s Xbox controller Worth the money especially since it’s going to get a lot of use

Really recommend adding it to your electronics. Saves a potential hard time in store.

great great what you should expect, should be the standard

This is a nice feature for the PlayStation controller. But unfortunately, Sony does not provide a fluid amount of this product. It’s very hard to get I’m glad Best Buy has it more often than others.

Good service overall there isn't much to say i had a great experience

They have always replaced any items of mine for 100% of the value at which I bought the item at amazing service love these guys!

I always recommend to everyone as the employees do themselves to customers to purchase this plan for all your products because you may never know if there’s a faulty unit you purchased of a particular item that Best Buy will make sure to correct the problem for you with the best customer service I’ve experienced with all my electronics products purchased. It’s essential to your purchases, rather safe than sorry! Worth it!

I loved how cheap the geek squad warranty was! It made it a no brainer to add it to the controller

I always recommend an backup then none! With protection or whatever u want to call it it better and indeed to have

I think is worth the money for geek squad. You never know what can happen especially having kids

Necessary product does not hold up under heavy use for more then 6 months.

Great service broke my controller and they replaced it no questions asked.

Practically a no brainer for any electronic purchases.

Best service you could ask for. The employee that helped me, went above and beyond. Definitely worth the service!!!

This protection plan is a must have accidents happen and Best Buy makes it a very easy process to get you a replacement!

always like to buy the 2 yr protection plans, just re-read what it covers due to the fact that not all damages are covered. if it doesn’t cover wear and tear just eat the cost of the product. but if it does they’ll work with what you have and help replace it.

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

I purchased this Geek Squad replacement warranty because of the experience I have had with a few gaming accessories I use always. I have had to replace my Microsoft Elite controller several times. At $179.00 that can be quite pricey. With the Replacement Warranty it makes it so easy to just get a new one without any hassle! I would definitely recommend this purchase!