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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,295 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again! I go to this location alot and they only have quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of you have a child that keeps breaking things. I purchase insurance to protect my expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for PS5 controllers. Also would use this protection for tvs and consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. Great help, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid option for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to use it, it worked like a straight return and was able to get a replacement controller right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know so mean products last a long time, but it doesn't hurt to have them covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast service. Best in the business! Solved my issues quickly! Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend getting protection plan, easy and fast new replacement's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but it seems like a really good deal and last 2 years and you never know what could happen for control in 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan on Nintendo Switch joycons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan on Nintendo Switch joycons. So far I haven't had to use the plan, but I have used the Geek Squad plan for another item years ago and they took care of me with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation controller replaced quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people are always willing to help always friendly and willing to help

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad fixed my computer !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agents are patient and they work with you on whatever issues you are having will always recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the that they always honor the replacement and never give any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ARE ALWAYS VERY HAPPY WITH THE GEEK SQUAD EXTENDED COVERAGE, WHENEVER WE HAVE HAD A PROBLEM WITH A COVERED COMPONENT, THEY HAVE ALWAYS STOOD BEHIND THEIR PRODUCT AND HAVE MADE IT EASY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can complain this is useful for any device, especially video game devices, its a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy replace of a controller. Worth everytime you get stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I’ll always shop at this place. You’ll all should also

    I would recommend this to a friend