Customer Ratings & Reviews

What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

Big fan!!! The warranty is a must on all controllers! Piece of mind if the dreaded Stick Drift

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

Quick and easy service for my Return i Think Best Buy has the best coverage

Always there when you need help. Excellent service and professional

You definitely want to get this for all your items purchased at Best Buy. The return policy is amazing but their geek squad is awesome and I’ve never had an issue. This comes very handy and they never give you a hard time and take care of your needs.

Being able to get my controller replaced is amazing. PS5 controllers quickly get stick drift now days, this one doing so within a very short time frame. Was thankfully able to get another one with a smaller payment as opposed to having to pay full price.

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

Easily exchanged defective controller. I will always purchase protection with this type of product

I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.

I like this I give to my friends she so happy she nice

The best, just to be protected and covered because you never know what happens.

Hopefully wont need the protection but its worth having it. My son like eats electronics

The best warranty for a controller like this, I’ve replaced it a couple times already and it’s just the cost of a new, regular wireless box controller. If you play competitively this is the controller and warranty for you!

I love it don’t regret purchasing this item from you guys

Works every time without fail. Ive never had it not work

Warranty was quick and easy to handle. Would recommend getting warranty only items.

I love the customer service at the Brandon location.

I can hit it with a brick and they would replace it

Best Buy is simply the best. Thank you for your great customer service! (Geek Squad)