Customer Ratings & Reviews

good costumer’s service and very nice and they all are nice

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

Excellent purchase because in two years I can bring it in and get a brand new one.

They were fast and efficient and kind Super easy!!

Haven’t used yet but glad to have it in place just in case

Always get the warranty on products like controllers. I bought this on the PS5 controller and it will definitely save me because I play a lot and fully expect the "drift" issue to happen. Simple swap and good to go. Best Buy is very good about honoring these and rarely give you any grief. This is why I keep going to retail instead of getting electronics via online vendors, especially that rainforest one that sells the awful warranty from Square Trade.

Always is it and came in handy!!! Would be the best items I’ve order!!

Amazing service great help fast easy and useful! Answered all my questions and the manager was great!

Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

Purchased the protection for all of my video game controllers. it is definitely worth it as the controllers always break down within 2 years. Do it, no-brainer.

Definitely worth getting when purchasing any electronics. You never know what could happen. It could come straight out of the box damaged or something could happen down the line. Alway good to have a back up plan

They almost always follow guidelines and are fair.

Everything work perfect. You’re able to do so many things!!

Best buy's customer service has always been very helpful and are a great company

I always purchase a warranty with anything I buy from Best Buy. I don't always use it, but the peace of mind is great, and any time I've ever had to use the warranty, I never have a problem. They have great customer service!

A must have for any electronic purchase. Buy it with all purchases

My husband had issues with his computer and they look at it . We left the computer and pick it up the next . My husband was so happy that his computer finally work. He works at home.

The Agents really helped me at the checkout line will be seeing them soon

Needed this for a controller and had zero trouble replacing it.

For as long as I’ve been a Best Buy customer, Geek Squad has never failed me once. I believe Geeks Squad has the best protection plans and services out there in the market.