Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2295 reviews
(2,295 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy any product wjthout getting the geek squad!!
I would recommend this to a friendRated 5 out of 5 stars
Accidental replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value for what they provide, especially for accidental replacement. Very important to me.
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment my xbox controller drifts after a few months. This will take care of that rather than buying a new one.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service pack is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No other company can even get close to geek squads no questions asked replacement warranties. I use this warranty alot with my peripherals and just in case my appliance has an issue!
I would recommend this to a friendRated 5 out of 5 stars
Employees were so helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is amazing Electronics are difficult but Best Buy make it easy
I would recommend this to a friendRated 5 out of 5 stars
Always smooth return experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I need to use a return waranty issue staff is always great they don’t ask a thousand questions they just replace the item
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Thayden. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Worth It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$20 bucks toward a new remote is totally a worthwhile investment when having kids! Play with stick fingers, throw It or drop It in toilet either way geek squad will replace It.
I would recommend this to a friendRated 5 out of 5 stars
Worth it for sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is definitely worth it and every time I’ve had a problem with anything i purchased they’ve been able to help me without any issues
I would recommend this to a friendRated 5 out of 5 stars
Good value for Nintendo switch controllers issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the switch controllers dont love the fact that they dont last. You have to get the warenty with the controllers because they wont last more the 12 months.
I would recommend this to a friendRated 5 out of 5 stars
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many things seem to be made with subpar quality these days. This insurance is a life saver
I would recommend this to a friendRated 5 out of 5 stars
Love this plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tech, its a no questions asked policy. Got foe my xbox controller. Hopefully i dont have to use, but i generally get a new controller once a year
I would recommend this to a friendRated 5 out of 5 stars
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I’ve made all year! Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has the best warranties hopefully won't have to use
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Fixed My TV Quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always getting Geek Squad for insurance and services they are VERY helpful and I mean helpful.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I ever bought. You can literally switch to a new one without having issues
I would recommend this to a friendRated 5 out of 5 stars
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped my mom replace her broken laptop 10/10 would recommend
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy electronics, then this is the protection you need.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad repair or replace it free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Important to have warranty coverage if equipment’s not working properly or not work at all! Replacement free!
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service ever. Can text them online for appointment or questions. Salesperson remember us whenever we went back to get something else. It was so nice and friendly.
I would recommend this to a friend
