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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,295 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy any product wjthout getting the geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for what they provide, especially for accidental replacement. Very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment my xbox controller drifts after a few months. This will take care of that rather than buying a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service pack is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other company can even get close to geek squads no questions asked replacement warranties. I use this warranty alot with my peripherals and just in case my appliance has an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is amazing Electronics are difficult but Best Buy make it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smooth return experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need to use a return waranty issue staff is always great they don’t ask a thousand questions they just replace the item

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Thayden. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $20 bucks toward a new remote is totally a worthwhile investment when having kids! Play with stick fingers, throw It or drop It in toilet either way geek squad will replace It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is definitely worth it and every time I’ve had a problem with anything i purchased they’ve been able to help me without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for Nintendo switch controllers issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the switch controllers dont love the fact that they dont last. You have to get the warenty with the controllers because they wont last more the 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things seem to be made with subpar quality these days. This insurance is a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech, its a no questions asked policy. Got foe my xbox controller. Hopefully i dont have to use, but i generally get a new controller once a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made all year! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best warranties hopefully won't have to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed My TV Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting Geek Squad for insurance and services they are VERY helpful and I mean helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. You can literally switch to a new one without having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped my mom replace her broken laptop 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics, then this is the protection you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair or replace it free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have warranty coverage if equipment’s not working properly or not work at all! Replacement free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. Can text them online for appointment or questions. Salesperson remember us whenever we went back to get something else. It was so nice and friendly.

    I would recommend this to a friend