Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,295 reviews
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that we made this decision. It's nice to b insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fellow Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad service I actually need to take my Apple Watch to them to see if they can save it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These extended warranties on xbox controllers are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website was easy to navigate, products are always good and warranty’s always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad specialize in everything. Great customer service. They answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to exchange Xbox controller due to stick drift. This was easily done at the desk and we were satisfied with the service. Easily worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but any warranty is good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value especially for heavy use devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Best Buy has the best exchange policy when you buy their protection. If it breaks and the item is in stock, you walk out with a new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a lovely experience coming in returning a product under Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans on everything , technology is not perfect and these plans have saved me thousands on replacements etc. most of the time it’s just a quick swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside pickup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing in store experience, quick and easy pickup assistance provided. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always trust controllers from Best Buy and can’t beat a deal with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip out on this coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got insurence so that all my thing work I think is good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement warranty. You never know, accidents happen and its always comforting to know your purchase is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whatever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out just fine, never had to use it, but was there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great and good price. My son loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection service as they always come in handy for replacement items, fixing things etc!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not getting a protection plan with any bb purchase what are you doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very supportive group of people. very hardworking.

    I would recommend this to a friend