Customer Ratings & Reviews

You ever know when an accident can happen or if the product mess up. My headset started coming about and i took into Best Buy to get fixed. They just replaced it. No problems at all.

Love the geek squad alas ready to assist you in your needs

This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

I've always had the best experiences when purchasing the warranty. Customer service always treats me great.

Very professional in everything is very fast I like

Excellent plan that protects your devices. I highly recommend this for any device.

I love geek squad it puts my mind at ease when having any issues with my tech

Definitely worth the money to buy the 2year no questions asked replacement!

Warranty is worth it.always protect your tech. You never know what can happen

Good price bought it for my son for Christmas. Can’t wait to give it to him.

Best Buy is amazingly a wonderful play to shop. Love the service!

This is worth the money if your devices are highly used. I’m glad we purchased.

Never tried geek squad but i did hear good things !

Great service. Like most protection plans you have to go through different loops to get your issue resolved. I never purchase any protection plans but decided to give geek squad a go and wow! Definitely worth it!! Highly recommend this service.

Love the geek squad always very helpful and professional

The ability to replace this product worries free with a simple approach is why I love the Best Buy 2 year warranty program. I don’t buy it for every product, but I love it for electronics such as the Elite 2 Wireless controller

Salvarez helped me out a bunch with finding the right controller and the right plan for paying. Super friendly and inviting. Got along well with his coworkers and wasnt afraid to as for help when something came up. Overall a great experience

They truly help you with any questions or products that you are having problems with.

Added 2-Year replacement to my Xbox Elite Series 2 Controller. I've had the 2-Year replacement before and I just walked into the store and they instantly replaced the controller for me. Great to have just incase something happens to the controller.

I will always recommend this. I never purchase anything with out it!