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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,295 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have protection plan and everything you buy from Best Buy. You never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money buy the warranty my Xbox controls only lasts me about 2-3 months so when it goes out just take it in and swap it out then and there on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support employee help me with entering I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swapped out Xbox headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lots of use by my preteen son, his headset began to malfunction. A quick search online showed closest BB with stock. Easy swap out and I repurchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me another controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item I use it everyday it helps me out very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warehouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t forget to take advantage of the opportunity to get the warranty on your property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always good to get with your devices as you will not have to pay for repairs or buy a new one if it breaks on you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Always can rely on Best Buy and Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always and should always buy! Very helpful product and system in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy exchanges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im not huge believer in adding warranties etc. but this was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had stick drift and geek squad helped me out !!! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Issa amazing it’s helped me save money bc I’m bad with controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this protection plan because it covers everything and you’re able to return the item so definitely get your protection plan people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my ps4 controller which is prone to stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two-year protection comes in very handy when you want to replace your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and super easy to receive help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you need a new controller even if you don’t have the money on you and I can still add it later but within 14 day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are so good and very consistent with their stuff I love them so mucj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 headset warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 yrs. warranty is the BEST! I love getting all my electronics from here. Because the warranty is in house. I don’t have to go anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team definitely recommend awesome to work with

    I would recommend this to a friend