Customer Ratings & Reviews

Really recommend adding it to your electronics. Saves a potential hard time in store.

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

We bought the accidental replacement plann and its totally worth it! Things happen and things break. The plan covered the replacement of our PS4 controller and controllers are expensive. Highly recommend the replacement plan.

If you break it they replace it no extra cost endless you buy the warranty again

Very polite and respectful people love the item, any further tech related shopping will be done here love it

I use this insurance on many items to cover the cost of replacement if they break. Best thing in the world for console controllers if you are sensitive to stick drift.

This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

great service. would definitely go back to these guys in the near future.

When buying something eligible for Geek Squad, it’s a no-brainer for me. I have had countless experiences where my purchase had some issues and I was covered by Geek Squad Protection. It’s like they say, you don’t need it until you need it :)

You ever know when an accident can happen or if the product mess up. My headset started coming about and i took into Best Buy to get fixed. They just replaced it. No problems at all.

5 out of 5 and i haven't even used all the features

Amazing Customer Service. They helped me return my broken Xbox controller and get new one since I purchased a two year accidental warranty.

Had a problem with my Xbox controller they replaced it no issues with the protection plan

This protection has easily been paid for each year that I’ve purchased. There is ALWAYS some question or issue that arises that I need assistance with for any of my electronics, and Geek Squad has always resolved it.

8yo's always breaking them or spilling something on them. This is one warranty that's worth it!

Always fast and easy never have to go through any stupid stuff

Amazing product highly recommend getting it for protection on your devices.

The young men that helped me were awesome. They answered all my questions about refresh rates and resolution they also helped me on the website to look for other accessories for my gaming computer build.

Super good headset really recommend by far better than the Astros the Astros always have problems

The store associate was very helpful and made it easy to replace my broken controller with a new one.