Customer Ratings & Reviews

Necessary product does not hold up under heavy use for more then 6 months.

Great service broke my controller and they replaced it no questions asked.

Safe yourselves alot of headaches in the future, buy it

This really helped me out when my controller broke down thank you guys

Geek Squad is an essential for any computer purchase.

Idk how many times the replacement saved me the headache of contacting the manufacturer support

Geek squad always seem to help peolle when they need it the most.

So worth it! Wouldn’t add to every purchase but definitely worth it on items that get a lot of use or are larger cost. Going in and getting a replacement is super easy. Have used it several times on different products and has been east and hassle free each time. Everything is easy to keep track of in the app and they don’t require any paperwork.

[Employee of bestbuy] Geek squad customer service was awesome. They always have the answers to my questions and fix any issues I have.

Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

Good.It's something that served quite well. tankss

I really need the 400 and I am always happy with the service and support on all items

I always get geek squad protection on just about anything.

Good service overall there isn't much to say i had a great experience

These plans have always come in handy. Very well worth it for controllers that will eventually experience drift. Better than buying a whole new controller at exactly or more than the same price. You should know what you are purchasing before purchasing this plan because the durability of certain items may be very well.

Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

I always get insurance through Best Buy. It's been the best thing for our family. I've had to replace several headphones for my kids and i can exchange for a new one workout any hassle. Highly recommend!

If something is wrong with your item they help you with everything you need.