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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,295 reviews
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a necessity when making expensive purchases!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan hands down they will replace any thing that is broken no questions asked they will even ship it to you for free if they don’t have it in stock

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use but I’ve seen it be used before, it’s reliable and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, 5 min and my ps5 controllers are resolved, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind to protect your purchase. Every purchase I make, I include the geek squad plan, you won't regret it should an accident happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy on heavy-used items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item is exchanged on even normal wear & tear, a must buy on items you use extensively and you know it doesn't last 2yrs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there to help me replace or fix my items that are electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The always do a great job and i’ve never left unsatisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good warranty for these Xbox controllers that don’t live long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best bring your defective device in store and exchange it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for products that can be protected against any type of accidental issue....like spilling a liquid, or dropping and breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing i am always being covered! Know that they are always there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grantee with all my purchases. Always a pleasure that im able to get a replacement no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced in minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful and I buy the protection plan 100% of the time. Don't miss your chance, if you do you'll regret it later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thinking the geek squad is for protection of the product we bought and was very pleased to know there is back up service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the additional warranty on PlayStation 5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's broke take it in and they fix or replace no h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's broke take it in and they fix or replace no h

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me replace my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service helped me solve ny problem. Would definitely go again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warrantees are perfect for fragile technical devices and other technical products that don’t have a long life cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do need just in case you screw up your electronics vand replace it I haven’t used them yet but I’m sure I will one day I got kids ha ha

    I would recommend this to a friend