Customer Ratings & Reviews

The wired setup ensures there’s no lag or battery concerns, which is a big plus. The cable is long enough for comfortable use, though I wish it had a detachable option for storage.

Does the job as the controller(Xbox x series wireless) I buy this for seems to stop working after a year or more

The best, just to be protected and covered because you never know what happens.

Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.

Quick and easy service for my Return i Think Best Buy has the best coverage

Excellent purchase because in two years I can bring it in and get a brand new one.

Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks

Happy to have this service available to me, thanks

I really appreciate our cashier that day for offering the warranty because with out it , I would of gotten a new headset due to my dog destroying my most recent one

Great service and easy exchange. Always buy the insurance.

This is essential on all my Best Buy products. For a few extra bucks, you get a plan that last years past the manufacturer warranty and Best Best keeps all the documents for you. Dope deal!!!!

They replaced item no questions ask and it did not cost me anything there waranty program is the. Best

Geek squad helped me find what I needed and guided me to the proper area of search and helped me find a replacement remote and repaired my headset

This option has come in clutch for multiple items I mainly use it for gaming controllers though they always get stick drift and this lets me return for a brand new one and I renew for $20

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

Honestly, when it comes to geek squad, they’re an amazing company and if you don’t have this policy already, you should invest save yourself some money

Haven't used it yet but i know it will be very useful when i do!

I found this to be invaluable!!!! My grandson complained that he was having issues with his controller. I brought it back to Best Buy and they immediately ordered another to be sent to the house. (They didn’t have a matching controller in stock). I purchased geek squad for the replacement as well.

What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!