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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6637 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,637 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed Me The Best Controller To Purchase For The Value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need help. Excellent service and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Playstation is better then xbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are always on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive for being able to replace something that may last iust over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever possible I purchase Geek Squad Replacement. In fact, I have had to use it a couple of time and Best Buy has been great in holding up their end of the deal. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy process!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an easy job anytime weve had to make a claim on the protection plan. We have the total tech yearly membership and have had to use it a couple times. Super easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my coffee maker replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience If my coffee maker goes bad I can just get it replaced

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worth every penny amazing product very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IM PROTECTED BABY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller had a problem with a button and they replaced it right away. The purchase was saved on their computer and I didn’t need my receipt but had it just Incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had the best experiences when purchasing the warranty. Customer service always treats me great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommend getting this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming and checkout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents really helped me at the checkout line will be seeing them soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but glad to have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this is a present for my family works great with recommended Great deal on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always spot on with their knowledge and service! Definitely a repeat customer here!

    I would recommend this to a friend