Customer Ratings & Reviews

Works every time without fail. Ive never had it not work

I like this I give to my friends she so happy she nice

I was able to get me a new controller with this warranty. you dont have to worry about buy a whole new controller when you have warranty

[Employee of bestbuy] Always protect the product never know what will happen

I personally feel the purchase of the 2-year protection would depend on the item you brought. If it is a phone or a TV then I would say buy a higher-year protection for high price items.

This is amazing from Best Buy, especially for my PlayStation 5 controllers as they can start being defective after a few months from the stick drift!

I haven't had to use the insurance yet but it's really nice to know it's there they say that it will cover anything that happens to the product replace it or original purchase price store credit

Geek squad for the forever win! Never buy anything without it~ especially w kids!

Haven’t used yet but glad to have it in place just in case

I always purchase the 2year Accidental Geek Squad Replacement package. It comes in handy when you run into problems that you aren’t able to work through. Or when you purchase a expensive product just for it not to work. The Accidental Geek Squad Replacement agreement is a great deal and a life saver.

this was perfect for my headphones i got this just in case anything happened

The Geek Squad support is nice to have. Fortunately I have not needed it recently, but a year ago my Oculus game quit working. Because I had the Geek Squad support I was able to receive a brand new unit for no additional cost.

Everything work perfect. You’re able to do so many things!!

This warranty is great for any electronic product. With this replacement warranty, most claims won’t require you to purchase a new device/product. You’ll only be subject to buying a warranty which comes in handy for things that wear down fairly quickly over time (like gaming controllers).

I love to know that my products have a very good guarantee, they have never failed me

Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.

Worth the money at best buy for sure, no issues easy exchange.

It just as easy a swapping and exchanging if anything happens within the replacement policy it’s so convenient and everyone should always buy the warranty with anything they get electronically.

The Geek Squad Agents are a very great add-on you could ever get for fast and great repairs or returns and exchanges.

I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.