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Customer reviews

Rating 4.8 out of 5 stars with 6358 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,358 reviews
  • Rated 5 out of 5 stars

    Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for my ps5 controller that would help me in case of any drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely glad I got this for very expensive headphones that quit working over a year after purchase. Quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work good experience when it comes to the geek squad would go to them any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend. Its so incredibly easy to replace everything and with products feeling like they truly do have about a 2 yr lifespan, this is a slam dunk no brainer to add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection very much needed time after time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad 2 Year Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad 2 Year Warranty is a must have when buying electronics. I get this with every purchase from Best Buy and I've never had any issues returning or repairing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement in Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Geek Squad/Best Buy offers you a accidental replacement plan buy it! It means that item will be replaced in the store or you will be given a gift card if it is no longer working. You do not have to send your product off for repairs. Just describe the issue and grab another product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and easy to work with at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add The Geek Squad protection plan everytime I buy a new headset for my son. This plan really is a grest deal. You have 2 years to use the plan to replace the item that is protected for equal or lesser value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend purchasing warranty for every item you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection & Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very helpful. Especially for gamers out there who get stuck drift really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

    I would recommend this to a friend