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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6636 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 6,636 reviews
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really good when it comes to gaming and outside use as well, in all honesty it might be my new favorite headset of the decade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy instore replacement!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far best purchase I've made at Bestbuy. I've bought several Xbox Elite Controllers and they have all gone out. Visiting my local store for a replacement was quick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service a couple times in the past and helps to avoid headaches when something happens to a product you spent good money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to bundle and save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset would recommend to anybody?Good morning, to buy an affordable headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fast and great job.cleaned up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They remplace my controller , and gave a new produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance works well if you have any issues in your product, they replace quickly and you do not have to waste your time because they respond fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTIES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS BUY WARRANTIES FIR EVERYTHING THAT I PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan to have peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the best so you spend less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My turtlebeachs always break so figured it was time to get some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always great and I believe it’s a must for gamers who use controllers frequently and don’t want to keep buying a new one at full price when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement is a great addition to add for any electronics especially on game controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t make any purchase without that protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamelevans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That controller is so cute, but I will buy more and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Had issues but Geek squad made it super easy to get my issues resolved, they helped me out almost immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend this. I never purchase anything with out it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t reccomend it more for controllers and headphones and anything alike! All my stress was relived once I get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend. Its so incredibly easy to replace everything and with products feeling like they truly do have about a 2 yr lifespan, this is a slam dunk no brainer to add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is amazingly a wonderful play to shop. Love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg yesss. HIGHLY RECOMMEND!!!! I absolutely love this. My sons gaming headset wire got smashed buy the car door. I took the headset in grabbed one off the shelf. And they replaced it without any hassle. I knew right away to get another protection plan.

    I would recommend this to a friend