Customer Ratings & Reviews

The agents are always fair with their plans. Always ready to help and get the best solutions to people at moments notice.

We really appreciate the two-year warranty option. It really helps when these electronics fail. Thanks geek squad.

They were very very helpful when my ps4 headset started not connecting to my console. They helped me leave out of there happy and content.

I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

What can I say....if it breaks during my protection period, geek squad will fix or replace it. Always get this service for big purchases.

Very quick in resolving my issue with my vacuum. Got credit back since my vacuum was not in condition to be fixed. Love the good customer service from geek squad.

Helped me out plenty of times when my controller gets stick drift . Love geek squad

I've yet to require any hands on services from Geek Squad, however, I have had to call upon their wisdom a plethora of times.. Whether I'm in store or just give em a call, the squad always makes sure to give me the correct and most up to date advice in a way that is easily understood.

They have never given me any problems with returns and replacements. This is the only place I like dealing with warranties.

All I can say right now is that I am GLAD I got this plan--actually, I have a few of them on other products. You wouldn't believe what they'd do for you. Find out for yourself when you get a plan.

I really really like Geek Squad never had in issue when any of my items need repairing.

Bestbuy is hands down the best when it comes to protection plans

I have not had to use Geek Squad yet, but it is good to know that I have them available when needed.

This is great to have to ensure that you electronics are covered I’ve always took out insurance on certain items

I love the customer service with your company. Everyone is so helpful and finding what I need and looking for

It’s a dualsense controller for the PS5 and PC. Uh, it’s red. Does that warrant an extra fifteen dollars, ehh probably not. Maybe if it was more rare but they’re readily available.

It’s better than having no warranty it is pricy but I would rather have no warranty

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

I never buy the extended warranty but employee talked about how headsets sometimes fall and break. My son was going to be using it and thought it was worth the money. 1 year later and we got a new headset. It was simple. Had our info on their system. Didn’t need a receipt. Would recommend for headset.

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!