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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,295 reviews
  • Rated 5 out of 5 stars

    Accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the accident geek squad when purchasing from Best Buy . Haven’t failed me yet ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well i have yet to use it so thats good but i figure its better to have and not need it then not have it and need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my husband he wanted his own personal coffee pot so he bought it hadn’t had any complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, especially if you have younger children around. They just replace it in store, if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy will always buy the protection warranty not bc I don’t trust it but just because accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the protection plan. They are cery helpful and always satisfied with the outcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best replacement plan around. That is one of the reasons I get all my item's from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would strongly suggest the extended warranty on any product. You never know when you're going to have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy customer service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was very orchestrated and i was helped buy the right controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you buy this bro because you’re going to mad when the product you bought breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this plan to cover our boys xbox controllers. We had previously purchased this plan. It is a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If best buy offer this to you take it. They will replace whatever you put this on.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Bobert. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Provided great information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem and always very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used geek squad for my iphone but they were friendly, fast and fixed my ohone with zero problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always warranty your purchases why would you not if it cost good money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this badly without it I would be Buying the same controller over and over I really need that warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more buying new controller 2 months later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get warranty for my Xbox controllers since they are so cheaply made nowadays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nees this for playstation controllers or they break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection was definitely a smart choice to make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth getting! I always get it on all the ps4 controllers I buy from here. Super easy to get a replacement!

    I would recommend this to a friend