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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,295 reviews
  • Rated 5 out of 5 stars

    PS4 Camo remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coolest remote ever. My son loved it for his Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went back to the store with no box and got a full refund can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always came through for me when I needed it the most. I buy these plans on all my major purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With out them maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these with anything over a certain amount. The only part I don't like about them is when you take them to the store if something goes wrong which is seldom but they tell you, you must send whatever away to have it fixed. Then you are without the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I am incredibly happy that my PS5 is covered by this service. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the product holds up where I won’t need the Geek Squad but incase I do I will have a great back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and no question asked replacement. Kids love that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, as I have used it it when XBOX remote started to work improperly they replaced with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always nice to have. Especially some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always nice to have. Especially something is easily broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need help or have to return something, my best buy always takes or helps with no question asked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the ps5 controller and I love the purple galaxy color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet. ………………………………….,,.,,,,,,………

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was the perfect gift for my grandma she like it a lot loks very clean and fine she love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Very good, so much good and perfect. I love this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extra protection on my purchase. The factory warranty dont cover everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend a Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend You Start Getting a Protection Plan, if you don’t already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately worth getting. My controller stopped working and they replaced it because I had the 2 yr plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    gsp

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product that allows you to replace a broken product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing i have a plan if things go wrong with an expensive system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is nothing short of amazing. The professionalism and detail to the work they provide is unimaginable

    I would recommend this to a friend