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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6360 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 6,360 reviews
  • Rated 5 out of 5 stars

    Cheaper in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the warranty I’ve replaced my controller 3 times and yes every time you replace something you have to purchase the warranty again but it still better than paying full price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of a replacement for geek squad in case my controller breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves us money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming heaven in your hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing better than the feeling of knowing you are secure no matter what oopsie life throws at you with your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waco Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful whenever I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy has the best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not Optional to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a replacement. Controllers are very expensive and would highly recommend this offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nights sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives you ease and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product honestly was meh.. Product messed up within a month but with the geek squad protection plan makes it worth while. Full swamp, refund, or repair

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having an extended warranty you can depend on

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having a extended warranty that you depend on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what I even bought this 2 year protection plan for... I continue buying the replacement plans for things because Best Buy honors them and the return/replacement is no hassle at all. Once I remember which item I bought it for....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value should get the inscurance will help out in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy return and exchange on a broken elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek-squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped with everything, no one mislead me to believe anything that wasn’t true, and very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting with any item you buy. Works great.

    I would recommend this to a friend