Customer Ratings & Reviews

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

This geek squad 2 year accidental replacement warranty plan is a blessing. I've noticed that all my video game console controllers end up drifting. With this replacement plan, I can be at ease and the price is really cheap when you divide it by the 2 years.

This is the only way to go on electronics these days. There are way too many things that go wrong and a 2 year warranty is essential to me. I like the fact that they keep it under your phone number when you buy it so if you lose the receipt they can still look it up.

This is the only way to go on electronics these days. There are way too many things that go wrong and a 2 year warranty is essential to me. I like the fact that they keep it under your phone number when you buy it so if you lose the receipt they can still look it up.

Amazing service for anything that we needed as far as technical help.

Geek Squad protection is worth every dollar spent trust me

I recommend getting the warranty I’ve replaced my controller 3 times and yes every time you replace something you have to purchase the warranty again but it still better than paying full price.

Very quick in resolving my issue with my vacuum. Got credit back since my vacuum was not in condition to be fixed. Love the good customer service from geek squad.

They were very helpful and friendly, really helped me a lot!!

My wife loves it. Got it as a birthday gift. Great purchase.

I added this to my purchase of the XBOX Elite Controller. Absolutely necessary when you buy a Controller for $175. My only suggestion would be that if you have to use the warranty for a replacement, they should prorate the balance and apply it to the next plan you purchase.

Extremely glad I got this for very expensive headphones that quit working over a year after purchase. Quick and easy process.

These are the greatest things. I have never had a bad experience with the warranties. Best part about them is they will refund the full purchase price of the item even at the end of the warranty. other places pro-rate not this one.

Nothing better than walking in and getting a replacement no deductible just awesome keep it up your warranty and exchange policy is without a doubt the best

When I had an issue with my controller they replaced it with no problem

Really good might use it soon to be fair cuz dog or something had happen to cord of a headset product but that's ok it still works and the coverage is always replaceable.

Must get when buying a dual sense (ps5 controller).

Always buy the coverage, I have 4 kids and believe me something always breaks. Warranty has me cover and don't have to think of buying a new item.

it’s was great they do a good thing when it comes to electronics

I always always always get the protection plan and feel confident purchasing refurbished items from best buy as well