Customer Ratings & Reviews

Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

It is great. Like color i get it when i want works everytime

I'm a person that breaks things all the time and this has been my saver for everything.

Used b4 never disappointed when I’ve had to use it!

anytime anything goes wrong this protection saves me!

Love the controller I have been buying from here for years now.

Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Got this to replace another mouse of the same type that broke after 18 months. Shame on the manufacturer for poor design and durability, but Best Buy took care of it. They're awesome and I always get this coverage on accessories and large purchases alike.

Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.

Highly recommend using the insurance, especially for offestting the cost of stick drift on console controllers.

Nothing easier than just walking into Best Buy and walking out with a replacement!

The customer service team is very helpful and friendly

Best Buy is all about honoring there warranty an I can say that because twice. Thank you for your understanding and taking care of me when I needed it.

I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

I always buy guarantee on headset beacuse my kids use them every day

I would never think of purchasing expensive products without any type of protection. This added protection gives me peace of mind and security, simply in knowing that I have the added protection. Geek Squad has always come through when a product has failed me.

Persistent in great customer service spectacular response

Never had an issue with them. Resolve your problems quick.

This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend