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Customer reviews

Rating 4.8 out of 5 stars with 6361 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,361 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! I had an issue with my battery not charging and they took care of it right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this always helps whenever i get controller drift or any issue with a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people very down to earth and work fast as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, the only word to describe it is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty program at Best Buy is Excellent. It is very reasonably priced using my Tech membership. We recently had to use a warranty and there was not problem at al get an item replaced. The Best Buy employee was very helpful and made the replacement process very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servíce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any purchase I make I buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always tell myself I have to get it when I get it loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES TO PROTECTION PLAN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan covers so much and is worth every penny. In my opinion, a lot more easier in some cases just to go through Best Buy protection plan as opposed to the manufactures warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help when it comes to my husband who goes through controllers frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to work with on a return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of my replacement since my headset broke and were really chill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that this is offered anything can happen and I would be out of pocket lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it just for the peace of mind. Can’t beat having some insurance against kids and myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always protect your big purchases, especially if you're accident-prone like me or you live in a house with cats that like to knock things over.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan are great to have. Its also easy to get stuff replaced ot fixed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this product good to have and my child is loving it

    I would recommend this to a friend