Customer Ratings & Reviews

I purchased the protection plan for my headphones and ps5 in case of any accidents.

Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.

I always get my purchases insured with geek squad and it’s worth it every single time!!

Protection policies have saved me so much throu best buy. Electronics can fail, and planning for that is always a good idea.

Geek squad is a little more expensive than other 2-year replacement warranties, but they have been hassle-free unlike other warranties from All State. So, I prefer Geek Squad even if I have to pay a little extra.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

Its pretty hit or miss with the geek squad. They know a ton and can help but cost wise its a bit much. If you have the warranty for the item that always helps but i had a problem with my pc and they wanted to charge over $300 to look at it and keep it over night. I ended up looking it up on youtube and fixed the problem.

Great people love the warranty’s easy going best employees

You must have to be on the safe side because you never know what’s going to happen

If your looking to spend your gift cards on something, best buy has everything you need without even having to look elsewhere

I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

Get insurance to have but next time try to get the theft and lose protection

Very Impressive! Inspiring exciting fun merchandise, well please.

We really appreciate the two-year warranty option. It really helps when these electronics fail. Thanks geek squad.

[Employee of bestbuy] This replacement protection plan is worth it! As soon as my joy cons start experiencing drift, I just go in and replace them.

Never had a problem with Geek Squad, any issues i have ever had they took care of it

We love Best Buys Geek Squad protection. It is the only protection plan that we ever buy after being screwed over on many others. Any time we make big electronic purchases we make sure to do so at Best Buy because the protection is hassle free.

Warrenty was not used but bettee safe than sorry .

You should always protect your big purchases, especially if you're accident-prone like me or you live in a house with cats that like to knock things over.

Had to use this 1 time... Called in, explained the problem, was told to go pick up a new product... SUPER easy!!! Was even offered to buy another plan on the new product, which gave me another 2 years with no worries... AMAZING!!!