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Customer reviews

Rating 4.8 out of 5 stars with 6362 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,362 reviews
  • Rated 5 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the turtle beach head phones it was the best gift I was advised to get the sound quality was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn around time fast for service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue when i needed to use my protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find geek squad protection to be worth the money, we have used it several times, and have been glad to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never repair anything but yeah worth it. I’m writing this for the 400$ gift card tho don’t mind me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PS5 Controller Help

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service, customer support from geek squad was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get in just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a life saver.haven’t used the service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a little more expensive than other 2-year replacement warranties, but they have been hassle-free unlike other warranties from All State. So, I prefer Geek Squad even if I have to pay a little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong covering your purchases. Came in handy before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to protect your products. I always recommend and purchase the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told about the benefits clearly and precisely how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection...plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always best to get a protection plan on things. You never know what could happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection replacement plan yet but happy i got it. The headset is great and sturdy but you never know when something will happen. Having it and getting a replacement for 2 years is better than paying 100.00 if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is much more economical than the annual support plan. It always includes a multi-year option which pays in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything without it. Really. It's saved me repeatedly on electronics that are prone to bricking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend You Start Getting a Protection Pl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty that you could trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have add on for consoles, tvs, and controllers. Makes replacing them super easy and affordable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved everything about it. It works amazing and had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service back years ago for a PlayStation 4 controller and it really came in handy and glad I’m getting it again.

    I would recommend this to a friend