Customer Ratings & Reviews

I always buy extra warranty on high ticket prices. You never know when you might need it. Some quality for items don't always hold up. Best Buy is great at making sure you get your replacement for your item or make sure they come out and fix it fast.

My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

Geek squad is a little more expensive than other 2-year replacement warranties, but they have been hassle-free unlike other warranties from All State. So, I prefer Geek Squad even if I have to pay a little extra.

I purchase the accidental replacement every time I purchase something from Best Buy. Sometimes I never have to use the protection plan, but there are times when I needed to use it. I feel good knowing my product is covered for 2 years with a free replacememt.

Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

Listen I buy all my electronics from Best Buy even my cell phone and I always get the protection plan Best Buy offers one of the best protection plans out there point-blank hassle-free no problems at all when it comes time to warranty something that's broken

This is a threat store with everything you need or looking for, great costumer service, I recommended

The have great costumer service , very helpful l I recommend them

Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

I love the product and so does my daughter. We are enjoying game night wven more now. Thank you.

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

Some may question purchasing a warranty but to me when you make an investment in an item that is going to get plenty of use, an extended warranty is a small price to pay for peace of mind.

Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

I really really like Geek Squad never had in issue when any of my items need repairing.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have