Customer Ratings & Reviews

It’s better than having no warranty it is pricy but I would rather have no warranty

Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

the squad repaired my laptop with no problem didn't have to buy a new one and didn't lose any of my data.

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

Service was great and easy to work with at Best Buy

Always great to have your mind at ease with the extended warranty

Its great to have a plan never know when something will happen but when it does as long as your (covered) = geek squad protection plan its a breeze getting back in action

Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

Great deal for a replacement. Controllers are very expensive and would highly recommend this offer.

Wonderful program it was so easy and fast to exchange my defective product, i highly recommend anyone to put Geek Squad on their purchases

I love how if anything goes wrong with my product I can take it in and get ot replaced. Thats why I only buy my electronics from best buy.

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

Great purchase when my PS5 controllers broke due to the design flaws in the trim work. They were replaced with new ones no questions asked.

Kept me feeling secured about any possible damages to my property

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.