Customer Ratings & Reviews

Bought all my stuff online picked up at store easy in and out

Great remote!! My son loves it and they are sturdy. He's dropped it numerous times and it's still working smoothly.

Like it very nice and easy to use love all and every bit of it

I get this warranty on all my controllers... if they do working and they usually do before the warranty expires just bring it back.. easy exchange

Great for protecting my products when anything happens to them.

Great for protecting my products when anything happens to them.

I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

I was happy I added this to my headset because they were good for almost 3 years.

helped with everything, no one mislead me to believe anything that wasn’t true, and very kind

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

Excellent service great product everything was awesome from them.

The controller broke in 4 months and I didnt wan't another that would do the same thing, so they gave me in store credit.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

I’ve been shopping at Best Buy for years and I always recommend the warranty

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

Best option you can invest for, option to replace faulty devices with new one is the best!

Amazing service! I had an issue with my battery not charging and they took care of it right away!

Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

Bestbuy is hands down the best when it comes to protection plans