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Customer reviews

Rating 4.8 out of 5 stars with 6584 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,584 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are made with excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this plan is needed when you’re dealing with an 8 yr old. All it takes is one accident and the items I purchased are toast…lol. Money well spent for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Service was great. Warranty was explained in good detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small children and i recommend every one gets an extra protection plan. With small kids its hard to always he safe. Things just happen its hard to say with these kids now days. I just want to be extra careful and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for expensive high use peripherals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty for the Xbox elite 2 wireless controller. It started having some connectivity issues. The warranty allowed me to have it replaced no questions asked. Would definitely buy again and I did buy it for the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service because they would fix your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the service for controllers and if u play hard you know your controllers will have issues especially if you play any NHL games with it that game is hard on controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assured comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know i have assurance that if something goes wrong with the electronic equipment i am protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help highly recommend. Very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I buy I like it to be covered. It’s simple to just make a claim and get a new item or a gift card in case of any damage and don’t even need a receipt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent and smart to get because PS4 controllers break to often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this always helps whenever i get controller drift or any issue with a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always the best people around, if you want a quality warranty or thr job done, call geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended it's come in handy having the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it which is a good sign. Nice to have as a backup options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get GSP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans because something will always go wrong along the way. I like having the ease of mind knowing my valuable electronics are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with ADAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through about 5 different controllers because the bumpers give out. The protection plan has save me 10x more than it costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would gladly recommend geek squad as they are so amazing and very helpful.

    I would recommend this to a friend