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Customer reviews

Rating 4.8 out of 5 stars with 6584 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,584 reviews
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service back years ago for a PlayStation 4 controller and it really came in handy and glad I’m getting it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my remote control, fast and easy worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plans are a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this service feels like more money, it also became an investment. After purchasing your item with the service you are then able to get it replaced if it breaks or just replace altogether within two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need, but peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind. I was purchasing 4 xbox series x controllers for HTPC and now don't have to worry if one somehow gets destroyed as it'll get replaced easily. $20 to cover $240+ of equipment for 2 years is fine by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value should get the inscurance will help out in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find geek squad protection to be worth the money, we have used it several times, and have been glad to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying the extended warranty for all my products. The Geek Squad service is very efficient!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Keep the sevice

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting total tech is the best solution for every case in your home from mounting tv, to surround sound and pc also total tech helps you ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting with any item you buy. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helped me with all my products and helperld with installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself like buying a car insure it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly suggest getting the added GSP especially now these guys and gals at Best Buy always have your back I been shopping here over 20 years for this reason only they respect and want to help the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kidproof / dogproof ps5 controller? yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kidproof dog proof protective layers for ur controllers .. without any weird covers lol love accident protection for our gaming kids !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really recommend the warranty for 2 years it makes you more at ease knowing if you break something you can just get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Geek Squad Protection plan for additional warranty. Thankfully haven't had to use it, but it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV came safe and sound via delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this, but I'm happy to know that I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

    I would recommend this to a friend