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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6362 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,362 reviews
  • Rated 5 out of 5 stars

    Geek squad has taken care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me mutiple times. Always nice having a safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Works like promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty worked like promised. They offer me to get my money back or get a new controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good it looks just like a photo haven't had any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection in place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel better knowing i have this protection on something that costs quite a bit to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more reviews just send me the cash lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you a gamer then these are for you! They are comfortable and very clear sounding.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not need to use it yet but it’s a good price for a couple years worth of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep on rocking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have to use geek squad for my repairs or returns, they are always so helpful and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad. So helpful in addressing issues that come up quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan for a peace of mind! Highly recommended, great to have!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I always get GSP!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I will always get protection with devices now a days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance plan. Have had yet to use for the most recent products however, when used in the past very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect and really has your back in case your product malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always reassuring knowing there's great insurance covering my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family and myself, we are loving it. Cant believe its so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google you're all going down there now they all the whole town got to go go go the Big Ten Championship are how good is Northwestern beef is with Pat Fitzgerald at the job they did against him where he never was really in rhythm is 12 + 27

    I would recommend this to a friend