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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6363 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,363 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced product no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just in case our gaming headphones ever broke, which they did and they were replaced no questions asked with a band new pair. would recommend on certain products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to choose this. Hope i dont need again. But in thw past it was a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to repair or replace items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must with products. BestBuy has amazing service and always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replace and fix laptop, controller, TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller was replaced with no problem. I highly recommended the geek squad service for electronics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    BEST PROTECTION PLAN YOU CAN BUY!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, it won’t disappoint, fast easy to resolve my issues/problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better plan around and easy as 123 even if you dont wanna go in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty just in case something happens to anything I get from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for high price electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad policy is great and if repairs cant happen they will give you the purchased value of your item to put towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Works perfectly fine up to now. The customer service was very nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for expensive high use peripherals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty for the Xbox elite 2 wireless controller. It started having some connectivity issues. The warranty allowed me to have it replaced no questions asked. Would definitely buy again and I did buy it for the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem getting anything repaired or replaced if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will come in use with the numerous products I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I love the fact that it came with a charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has the best warranty service never have any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray for warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties for electronics and big items, especially because it doesn't cost very much more. Always good to have piece of mind if something decides to break or so working. Haven't used it yet though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet , but friends and family say they are good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best glad I have some insurance lol yeahh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is for my new PlayStation controller. I always get geek squad

    I would recommend this to a friend