Customer Ratings & Reviews

I highly recommend geek squad protection for anyone shopping for gaming controllers. They will take care of you. No questions asked if your device messes up.

Everything went well. Service was great. Warranty was explained in good detail.

Geek squad is awesome and helpful. They assist me everytime I go to their store! Really great people and fun to be around even at BestBuy!

sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

Need it on an expensive controller. You never know what will happen.

I find geek squad protection to be worth the money, we have used it several times, and have been glad to have it

Get this if you want protection for 2 years, Love that Best Buy just replace most item right there and then instead of making you wait for replace (on most item).

Can't complain the controller is amazing and offers all the versatility and customisation that the other brands like scuff have

It’s a warranty you might need. Maybe not but better safe than sorry for those big expensive purchases. Always hassle free when I do have to exchange a defective product.

My son is always breaking his headset service contract is very necessary

The agents are helpful with providing services and opinions to make the best and correct purchases.

Great deal and protection plan even if you think you wont need it its always a great idead to add it to importan things.

Super helpful, I just needed to see if I can fix my controller, I know, stupid. But they were super nice and I was able to fix it :)

After a year the controller stopped tracking, but, sadly, I really like the shock blue color.

this always helps whenever i get controller drift or any issue with a controller

Will give you peace of mind if anything goes wrong it will be fixed at no extra coast

This controller is amazing. The color of it is really pretty. Havent had any problems with stick drift or bottons not working. 10/10

I love buying the extended warranty for all my products. The Geek Squad service is very efficient!

I got the turtle beach head phones it was the best gift I was advised to get the sound quality was perfect.