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Customer reviews

Rating 4.8 out of 5 stars with 6584 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,584 reviews
  • Rated 5 out of 5 stars

    Highly recommend geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad protection for anyone shopping for gaming controllers. They will take care of you. No questions asked if your device messes up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having an extended warranty you can depend on

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having a extended warranty that you depend on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always whit amazing customer service and quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always whit the best customer services , having an appointment is super fast the service and quick solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great had a faulty problem with the item and had the coverage and boom they replace it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this product good to have and my child is loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad protection and accident insurance I have had to replace items several times very work the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my items quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fast and excellent job done by these professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service more than once and it saved me from having to spend more money to get a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have add on for consoles, tvs, and controllers. Makes replacing them super easy and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around. Selectively only buy from best buy for the great warrenty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service!! Definitely excited my expectations. Took me less than 5 min to get a replacement great service! Keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but im glad i have it. So far GS hasnt let me down

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement protection plan is worth it! As soon as my joy cons start experiencing drift, I just go in and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people very down to earth and work fast as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this geek squad protection this means I don’t have to buy a whole new controller i can just pay 20 dollars or get my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any purchase I make I buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always tell myself I have to get it when I get it loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller broke and they replaced it for me with a brand new one no questions asked.

    I would recommend this to a friend