Customer Ratings & Reviews

Best service warranty around. No hassle repair or replacement. You won't find any better.

Haven't had to use it yet this product but I have used geek squad in the past and I am confident that they will do an excellent job if the need of their services arise in the future

We bought 2 of these 2-year accident replacements for the controllers we bought for our grandkids. We haven’t had to use them, but feel good there are there when and if they need them.

How can you not love Geek Squads product replacement plan. I mean, you NEED to get this on all your products that you buy from Best Buy. I don’t care if you’re buying a 1500$ 4k tv and the plan cost 300$ extra. BUY IT!

Geek squad is always reliable and good. I always get this warranty and never have any issues

Every time I have to use geek squad for my repairs or returns, they are always so helpful and friendly!

I always buy this for every single time only because it is hit and miss on my damaged items

Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

Works good and was cheaper than new. It also arrived fast.

It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

I personally haven't NEEDED to use their service yet but im glad that there is an option to certify for such thing and for such a small price as well. The safety and health of any device in insured.

I’ve had excellent success previously. This particular purchase is about to be tested though so I will update if needed

Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

Make my thumbs feel really good after a long day of gaming. It has 3 in a pack and i got them for 10.00. My wife uses them too and loces rhem.

Was told about the benefits clearly and precisely how to use it.

I love that this is offered and I've def had to use my replacement for my son

Can't go wrong covering your purchases. Came in handy before.

Love this headset. Sounds great, comfortable, multi device connection, great battery life, easy to use!

Quick and easy exchange, I had stick drift happy I purchased the service.