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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6365 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 6,365 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again! I go to this location alot and they only have quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchange experience was extremely easy and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice. feels sturdy like holding something with substance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually buy this but i go through Xbox controllers frequently and this will more than pay for itself when my new controller fails. I have to buy a new one at least every six months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent convinced me to get the warranty and it was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced but worth the money Had to use the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have, reps are always polite and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I don’t have to use this additional service within the next 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast and easy. Buy this with all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan was the best I’ve ever purchased. Tv was installed professionally and help was available if I asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision. Easy setup. Price was good. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just walk in and walk out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy replacement unlike other stores that tell u theyll repair and send it back to u in a couple days to a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach head sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! I can hear really well specially COD .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad since I can rely and have been for over 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle on are return we brought it in said it stop working and exchange it with no problem So easy we purchase geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and friendly people, were able to answer all my questions and start me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i highly reccomend this 100% ti back up your tv game systems monitors etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful staff at best buy helped me with my geek squad replacement. It was simple and and easy process. I would recommend getting this plan if your children use their devices often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad services except having to wait until the second year to get help from the store i think if a person buys a warranty on a product from best buy it should start when at first with the two years from geek squad and not the first year with the manufacturer

    I would recommend this to a friend