Customer Ratings & Reviews

Geek Squad is a big help When Needed. Recommend using Them.

Good..............................................

Absolutely fantastic, took my old head set in because of a broken part, and due to it not being in stock i received a gift card for the amount i originally paid and was able to get the newest version of my head set. There were no issues during the whole process and they made it easy. 10/10

Geek Squad service is always dependable. They make the claim process simple and fast. Great investment to protect expensive electronics and save hassle in the long run.

I absolutely love this item.Great choice highly recommend

Awesome purchase to make sure my product is safe all the time

This protection plan is absolutely worth it! It offers excellent coverage and gives me total peace of mind for my purchase. The claims process is straightforward, and the customer service is responsive and helpful. When I had an issue, it was resolved quickly and without any hassle. It’s reassuring to know my investment is protected, and the cost of the plan is very reasonable for the value it provides. Highly recommend this for anyone who wants reliable and stress-free protection!

Hands down best warranty ive used had an issue with my headset and bestbuy took care of it and i walked out with a brand new headset no sending your old device in to the manufacturer i was in and out

I buy GSP on all of my items. It's a great value and keeps me from being disappointed in a purchase if anything goes wrong. I had an ADH plan for my Shokz headphones. I forgot them on the back of my bicycle, they fell off and got run over by a car. Thanks to the Geek Squad Protection Plan, I was able to get a brand new set for no additional cost. Thanks Best Buy!

Got them as a gift for my wife, she loves them sounds good, especially the mic quality, and the battery life is great, she is bad at remembering to charge her devices so the long battery life is great

invest to not regret later that you did not buy this just to try to save a dollar or two. It's a really good thing one day the unfortunate happens and you will regret it.

Added on protection for my PS5 controller. I usually don’t add anything extra on, but what convinced me this time is that I can get a replacement within two years whether or not my controller has issues. My friends and I drop it constantly (by accident of course) so for me, this add-on is worth it.

Unmatched. Just buy it and don't think about it. I only buy my electronics from best-buy simply for the warranty.

took a look at my husband's PC and helped us diagnose an issue he was having

This was my first time using the protection plan, and it worked great. I brought in my controller because it wasn’t quite working all the way and they replaced the whole thing and had it shipped to my house in a few days. No haste and was quick and easy. I even got the protection again just in case

Honestly this does help at times and other times it don’t. I had called before to have help with my tv and told them I rather have it replaced due to the color always going in and out. Tried everything they say and the tv stilll goes in and out of color and so they say hey we can’t do nothing unless tv goes fully out of color or doesn’t tune on. So meaning the extra spent funds for security was a waste. I still have tv now and I have to constantly turn it on and off 3 times for it to be perfect again.

I've never had a problem with the geek squad protection they always taken care of any problems I've had to replacing said product.

Didnt have to use it but, I have used them in the past! Theyre always easy to work with!

I would definitely recommend geek squad protection

Works as intended to protect my product must buy now!