Basically, it covers stuff that the manufacturer's warranty doesn't, like accidental damage from handling – think drops and spills. If your device breaks down due to normal wear and tear or a mechanical or electrical failure, they'll fix it. If they can't fix it, they'll replace it or give you your money back. Some downsides are that it costs extra, and you have to take the item to a Best Buy store or mail it in for repairs. Also, it doesn't cover everything, like lost or stolen items. But if you're clumsy or worried about accidents, it can give you peace of mind.

First time I used it for my Turtlebeach Stealth Ultra controller. Used it for a year, had aome problems with it, then I just went there with the controller and its accessories, then told them about the problem I had, they were pretty nice and just swapped it for me, just went on the shelf and got another one, pretty easy.

Always get the best buy warranty. It's worth it and they're easy to deal with

The best buy warranty is always worth it. Super easy to deal with

My fiancé bought my special edition Xbox one controller From this app. Staying away frequently I rarely get to play my Xbox so when I came home to find out that she had purchased me a new controller, I was stoked the controller that she purchased me is a ghost cipher special edition in the model is sleek and shiny, and I was ecstatic. We would definitely continue shopping at Best Buy.