Customer Ratings & Reviews

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

Great service if anything happens to the product, fast and easy return process.

It is the best service to have for electronics and of course my PC and TV.

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

Best Buy has the best extended warranties available. Though as it varies in price per item, some items it seems to cost a little too much when adding the extended warranty. I bought it for my PS5 controller. I think it's great insurance for controllers as they are statisticlly bound to fail. They basically give you a second controller (Gift Card) for only $19.99. Of course you have to give back the initial, broken purchase. I get the extended warranty for all my electronic purchases. I always try to get the accidental coverage. Most times, I use the coverage more than it costs in the long run. I'm also a big believer in insurance.

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

Andy was very patient and helpful with helping us choose the right laptop we need.

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

Very good service. Efficient and effective. Excellent.

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

Geek squad protection plan? Does it get any better!?

The best headset quality for the playstation, has many functions and i can adapt it to my liking. For me its been very durable and very reliable. Its been my go to headphones everyday. I would 100% recommend to anyone looking for a reasonable price and good headphones.

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

Very helpful. Able to change out contoller when too much wear and tear for new

I think it’s wonderful how it blocks out all of the background noise

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

Love that i can get my stuff completely replaced for a fair price.

This warranty is great if you buy electronics, specially controllers.

Worth the money if you don’t want to run out buying more controllers full price!!

The agents were wonderful. Completely respectful of my home. I accually left them inside the house so i could finish working on my brothers truck. They come got me when they were done and explained everything to me to the tee. I think the house was clean then it was when they got there. Thanks guys,thanks best buy