Customer Ratings & Reviews

Over all the two times I’ve needed to replace my broken equipment this really works unless your product becomes discontinued then they will issue a refund for your products price but over all it’s great to have better than paying full price for a new one

Worth the money if you don’t want to run out buying more controllers full price!!

Warranty usually works well but havent had tonuse it yet to know for sure

If you game regularly then your controller will break! It just will. And PSN company controllers are the best. This plan gives a free controller when yours breaks, but the warranty is void at that point. So in reality this lets you by the next controller for about 60%off.

GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...

Geek squad has always been a good option. Have never had any issues with their services.

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

I bought this for the color to switch colors . The controller feels good on the hands.

It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it

Great service that was provided to me with the geek squad!

5 out of 5 and i haven't even used all the features

Worth the money , they will replace whatever is broken or fixed it

Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.

Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

Amazing coverage. I dont think twice to get coverage for anything that i buy.

Good product and does as it should was able to replace no problem

Really great product! Would definitely recommend!!

This is the second extended warranty for a gaming headset I have purchased. My prior review is below. I bought the extended warranty for a Xbox gaming head set for my niece. With the hit or miss reviews as to reliability, I purchased the extended warranty. Sure enough, after about 6 months it was a miss. The physical quality of the headset was fine but the electronics for the mic failed. I exchanged the headset under this warranty and got a different, more expensive headset for my niece. The new headset was very well reviewed, Turtle Beach, but I purchased an extended warranty for it as well.

Amazing protection plan. Would definitely recommend.

Helped get everything up and ready to go for me with no trouble